Privacy Policy

Privacy & Cookies Policy

This privacy policy sets out how Alexander Creative Media uses and protects any information that you provide when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Alexander Creative Media may occasionally change this policy by updating this page. You are encouraged to check this page from time to time to stay informed. This policy was last updated on February 19, 2021 and covers the following areas:


1. What Information We May Collect
2. Legal Basis and Purpose For Collecting Your Personal Information
3. Who We May Share Your Data With
4. International Transfer Of Your Data
5. About Cookies and How to Control Them
6. How Long Do We Store Your Information For?
7. Security of Your Information
8. Rights of Users Regarding Their Personal Data
9. You Can Withdraw Your Consent for Consent-Based Data Processing
10. Links to External Websites
11. Change of Ownership
12. How To Contact Us


If you do not wish your personal data to be transferred to the United States please do not use this website

This site is hosted on servers in the United States and many of its features and services are provided by trusted third parties who are based in the United States, including payment processing and fulfillment of your orders by our distributors FastSpring/Bright Market LLC and Platform Purple, Inc. For more information see Section 4 below on ‘International Transfer of Your Data’.


Products are not available to EU-Regulated Countries

Under current EEA regulations it is regretfully not possible to offer the products on this website to anyone in: EU member countries, Norway, Iceland or Liechtenstein.


Note regarding the use of this website by children

This website is not directed toward, nor intended for use by, individuals below the legal age to enter into a contract as defined by the jurisdiction in which you are located (usually 18). If you are younger than this, please do not create an account or provide any personally identifiable information through the site (such as name or contact information). Instead, please ask your parent or guardian to do this for you so that you have their express permission.

If we learn that personally identifiable information on a child has been submitted to this website without parental or guardian consent we will delete that data from the system.


1. What Information We May Collect

Depending on whether you interact with Alexander Creative Media through this website at www.alexanderpublishing.com, via mail, email, etc., we may collect the following personal information:

  • Name / Company name
  • Personal contact information including address, telephone/fax number, email address
  • IP address / browser type / operating system
  • Account login information
  • Order history / Search history / Wishlist
  • Website usage information / error reporting
  • Other information that you voluntarily provide to us relevant to your enquiries or helping to fulfill or support orders you place through our resale distributors.

  • When you provide us with your Personal Data, we will process it in accordance with this Privacy Policy. If you do not wish us to process your Personal Data in this way, please do not provide us with your personal information.


    2. Legal Basis and Purpose For Collecting Your Personal Information

    We may collect and use your information in the following situations:

  • Where our use of your information is necessary to perform the contract (or pre-contract) we have with you or the contract we have with trusted third parties to provide you with our services and products (eg. to process and fulfill orders) and to update your records. This includes international transfer of your data (please see Section 4 below on ‘International Transfer of Your Data ’).
  • Where our use of your information is for the purposes of our legitimate interests or the legitimate interests of third parties we have contracted with to provide you with our services and products, to process and fulfill your orders, for marketing research and purposes, to show you information and offers for products or services that are likely to interest you, for operation and maintenance purposes, or for good governance, accounting, and management of our business operations. We may rely on this legal basis if we and/or those contracted third parties use your information to understand and improve our/their products or services.
  • Where we believe it is necessary to use your information to comply with a legal obligation, including legal and regulatory requirements and disclosures, establishment and defense of legal rights, verification of your identity, activities relating to the prevention, detection and investigation of fraud and other criminal activity.
  • Where we have your consent, we will rely on your consent to set cookies on your device, and send you marketing communications such as newsletters, updates, special offers, etc. By using this website and its features you also consent to international transfer of your personal data, including to the United States.

  • For consent-based data usage, you are free to change your mind and withdraw your consent at any time, for example by disabling or deleting cookies through your browser, or using the ‘Unsubscribe’ link in our marketing emails.


    3. Who We May Share Your Data With

    We may be required to share your personal information in the following ways, subject to applicable data protection law:

  • Trusted third parties who provide services to us or who help us provide you with our products and services. This includes international transfer of your data (as described in Section 4 below on ‘International Transfer of Your Data’).
  • To comply with law or legal process.
  • To detect and protect against fraud.
  • To third parties if the business or its assets is sold, transferred or merged.

  • We will never sell your personal data to any third party. We only disclose the personal information that is necessary for third parties who provide services to us, or who help us provide you with our products and services, or to comply with legal requirements. They are not authorized by us to use your personal data in any other manner and are required to keep your information secure in adherence with applicable data protection laws.


    4. International Transfer Of Your Data

    This website is hosted on Amazon servers in the United States of America (USA). Mailing List services are provided by Constant Contact, Inc. in the USA. These trusted third party companies are recognized by the UK as providing adequate security protection for data transfers (subject to the Privacy Shield framework and/or standard contractual clauses).

    Our trusted third party Cookie Consent provider is Cookie-Script in the EU. Cookie-Script will record your choice of accepting or declining cookies when you visit our site and will set your cookie preference for our site. Cookie-Script will set an anonymous and random key within their cookie and will collect and mask your IP address but they do not collect any personally identifiable information about you. The UK has recognized the EU as providing adequate security protection for data transfers.

    Our resale distributors are FastSpring and Platform Purple (based in the USA). If you click on an "Add To Cart", "Multi-Product Checkout", or "Order Now" button on this website you will be transferred to our resale distributors, FastSpring ( Add To Cart / Multi-Product Checkout buttons) or Platform Purple (Order Now button), at which point you are leaving our website and entering their websites where you will be subject to their Privacy Policies and Terms and Conditions. FastSpring and Platform Purple may share information about your purchase with us that may include the following information:

  • Your name / company name
  • Your address
  • Type of payment used (but no sensitive details)
  • IP address

  • These third party distributors will process your payments, fulfill your orders, and help provide technical support. They will be the Merchant of Record for your orders.


    This Privacy Policy does not apply to personal data that is processed by a third party. Below, is a list of third party service providers we may use. Please refer to the respective Privacy Policies of these companies for information on how they process and protect personal data:


    Product Distributor & Payment Processor: FastSpring

    Privacy Policy: https://fastspring.com/privacy/


    Product Distributor & Payment Processor: Platform Purple

    Privacy Policy:https://platformpurple.com/privacy-policy


    Site Hosting: Amazon Web Services

    Privacy Policy: https://aws.amazon.com/privacy/


    Mailing List Manager: Constant Contact

    Privacy Policy: https://www.constantcontact.com/legal/privacy-statement


    Video Player: YouTube

    If you choose to play a YouTube video, embedded YouTube videos use privacy-enhanced mode. This allows YouTube videos to be embedded on our site using YouTube's restricted cookies that do not let them track viewing behavior.

    Privacy Policy: https://policies.google.com/privacy



    5. About Cookies and How to Control Them

    Cookies are text files that contain small amounts of information that are placed on your device when you visit a website or open a marketing email. They help with site functionality and performance features as you visit different web pages. Almost all websites use cookies and most internet browsers are automatically set up to accept cookies. You can choose to disable some, or most, cookies in your browser or email settings, but please be aware that disabling cookies may negatively affect your experience of using this website and viewing our marketing emails.

    Some cookies are session cookies, which are temporary and only exist while you're using the website. They act as the website's memory and can, for example, remember the previous page you visited so you can return there easily. They are deleted when you close your browser.

    Some cookies are persistent cookies that stay on your device after you've left the website, and may recognize you and remember your preferences. They'll be used the next time you visit the website. Persistent cookies will remain on your device until they expire or until you delete them through your browser settings.

    Some third party persistent cookies, eg. Google Analytics, AddThis social sharing, may remain on your device even though we have ended services with them. Third party services such as FaceBook or music forums may also set cookies on your device if you share or visit our webpages through them. We have no control over third party cookies. You can let them expire or delete them through your browser settings.


    The types of cookies we use on this website are
    Strictly Necessary Cookies
    The following first party cookies are strictly necessary for the website to function, to move around the website and to use its core features: (1) Bvc5LastProductsViewedalexanderpublishing.com, (2) Bvc5UserIDalexanderpublishing.com, (3) ASP.NET_SessionId, (4) Bvc5CartIdalexanderpublishing.com, (5) Bvc5UserID.

    We also use the strictly necessary cookie "CookieScriptConsent" from the third party provider Cookie-Script.com (based in the EU) who will record your choice of accepting or declining cookies when you visit our site and who will set your cookie preference for our site. Cookie-Script will set an anonymous and random key within their cookie and will collect and mask your IP address but they do not collect any personally identifiable information about you. You can read about how Cookie-Script protects your privacy here:
    https://cookie-script.com/privacy-policy.html

    You can change your browser settings to block or alert you to strictly necessary (also known as "essential") cookies, but some parts of this site will no longer function. You can also delete these cookies through your Browser settings after visiting the website, without waiting for them to expire.


    Functional Cookies
    These cookies may be used to provide services such as watching embedded YouTube videos.

    We may use the following third party providers for these services:

    Video Player: YouTube
    Embedded YouTube videos use privacy-enhanced mode. This allows YouTube videos to be embedded on our site using YouTube's restricted cookies that do not let them track viewing behavior.
    https://policies.google.com/privacy


    How to Control or Delete Cookies
    Your web browser will have settings that allow you to control cookies on your device. Look under your browser's Settings, Tools, Options, or equivalent menu for cookie management (often found under Privacy controls). These settings may include accepting different levels of cookies, their expiration time, and allow you to delete cookies after you've visited a website. See below for more information.


    Cookie Consent Notice: When you first visit our website you will be greeted with a Cookie Consent notice that asks you to either accept all cookies (the Strictly Necessary and Functional cookies listed above) or decline all except Strictly Necessary (essential) cookies from being set on your device. After making your selection, the Cookie Consent notice will close and display as a clickable tab at the bottom of the screen named "Cookies". You can change your cookie consent choice at any time by clicking on the "Cookies" tab. You will be asked to provide consent again every 6 months, or if you delete cookies from your device. For additional cookie management help please see below.

    Your Web Browser's Settings: You can visit your browser developer's website, or help and support area, to find information on how to manage or delete cookies. You can also look in your browser's Settings, Tools, Options, or equivalent menu for cookie management - often found under Privacy controls.


    About Cookies In Emails and How to Control Them
    We also use cookies and similar technologies in our marketing emails that are managed by the USA-based company, Constant Contact. If you’ve signed up for our mailing list, these cookies help us to understand if you’ve opened an email, and how you’ve interacted with it, (eg. If you clicked on any links within the email). Cookies may also be set on your device if you have enabled images to be displayed.

    Depending on your email or browser settings, cookies may be accepted automatically when you open an email. You can look under your email or browser menu for Settings, Tools, Options, or equivalent menu for cookie management features to control or delete cookies.

    You can find out more about Constant Contact and how they protect your privacy here:
    https://www.constantcontact.com/legal/privacy-statement


    Please be aware that disabling certain cookies may negatively affect your experience of using this website and viewing our marketing emails.


    6. How Long Do We Store Your Information For?

    We will retain your personal information for as long as is necessary to fulfill the relevant activity for which you have provided us with your personal data, or for as long as is required to preserve our business records or to meet any regulatory or legal requirements. Once the retention period has expired, personal data will be anonymized or deleted - at which time the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced.


    7. Security of Your Information

    We are committed to making sure that your personal information is secure. We maintain suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online to protect against unauthorized access, disclosure and loss. However, whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet. Any transmission is at your own risk.


    8. Rights of Users Regarding Their Personal Data

    If certain requirements are fulfilled, you have the right to:

  • Access Your Personal Data. You may request confirmation as to whether or not we process personal data from you and, where that is the case, obtain a copy of your personal data;
  • Rectify Inaccurate Personal Data. You have the right to verify the accuracy of your personal data and request that it be updated or corrected;
  • Object to the Processing of Personal Data. Under certain circumstances you have the right to object to your personal data being processed. You have an absolute right to object if the processing of your personal data is for direct marketing purposes. If the processing is for our Legitimate Interests, or the Legitimate Interests of a third party, you must give specific reasons as to why you object and your right is not absolute;
  • Restrict the Processing of Personal Data. Under certain circumstances you have the right to restrict the way your personal data is processed. In this case, your data will not be processed but will still be stored;
  • Erasure of Personal Data. Under certain circumstances you have the right to have your data erased;
  • Portability of Personal Data. Under certain circumstances you have the right to request a copy of your personal data and/or have that personal data transmitted to another Data Controller in a structured, commonly used, machine-readable format. This right only applies if the data is processed by automated means and that processing is based on your Consent or the performance of a Contract; and
  • Lodge a complaint. Users have the right to lodge a complaint before their competent data protection authority, such as the Information Commissioner in the UK (www.ico.org.uk).

  • You can learn more about these rights here:
    https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/


    To exercise your data rights please contact us through the Contact Us page with your requests:
    https://www.alexanderpublishing.com/ContactUs.aspx


    9. You Can Withdraw Your Consent for Consent-Based Data Processing

    Where you gave your Consent as the legal basis for us to process your personal data, you can withdraw your consent for:

  • Marketing communications: by clicking on the unsubscribe link in our marketing emails
  • Cookies: by disabling or deleting cookies through your browser
  • Other Purposes: contact us through our Contact Us page: https://www.alexanderpublishing.com/ContactUs.aspx

  • Please note that withdrawing your consent will not affect the lawfulness of our data processing prior to your withdrawal.


    10. Links to External Websites

    Our website, emails, and products may include links to other websites that are not owned or operated by Alexander Creative Media. If you click on a link to another website please be aware that we do not have any control over and are not liable for the content, accessibility or management of that website or its cookies and therefore cannot be responsible for the privacy or protection of any data you provide while visiting that site. Please use caution when visiting external websites and, if available, read through the privacy policies for each website you visit to understand how they handle processing of personal data. The use of good virus protection software is always recommended when using the internet.


    11. Change of Ownership

    In the event of bankruptcy, merger, sale, transfer of company assets, acquisition, or similar transaction, information about our users, including Personal Information, may be disclosed. If your personal information would be transferred to a third party as a result of the above actions, we will use reasonable efforts to ensure that the new owner or new controlling party will use such data only for the purposes for which it was supplied by you in a manner consistent with this Privacy Policy.


    Alexander Creative Media will use reasonable efforts to comply with this Privacy Policy and will take corrective action if we learn of any failure to comply with this Privacy Policy.


    12. How To Contact Us

    If you have questions about this Privacy Policy, please feel free to send an email to sales@alexanderpublishing.com or write us at Alexander Creative Media, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom.




    We reserve the right to make changes to this policy. Any changes to this policy will be posted here.