Terms and Conditions

Terms and Conditions of Use

Thank you for visiting our site. By continuing to browse and use this website you consent to the following terms and conditions of use, which together with our Privacy and Cookies Policy govern Alexander Creative Media's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

We may occasionally change this policy by updating this page. You are encouraged to check this page from time to time to stay informed. Last updated on December 24, 2018.


The term 'Alexander Creative Media' or ‘Alexander’ or 'us' or 'we' or ‘our’ refers to the owner of the website whose office is 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

Changes to these Terms: Alexander Creative Media reserves the right to change these terms and conditions by posting changes on this page. Your continued use of this website after changes are posted constitutes your acceptance of this agreement as modified.

Privacy and Cookies Policy: This website uses cookies. Please refer to our Privacy and Cookies Policy to understand how cookies are used on this website and how we protect your privacy. Our Privacy and Cookies Policy forms part of our Terms and Conditions.

General Disclaimer: The content of the pages of this website is for your general information and use only. The information and materials on this Site, or the products and prices described in them, may be subject to change at any time without notice.

Account Registration: Where registration is asked for, you agree to provide accurate, complete registration information for your own personal use only and you agree not to make available your username and/or password to anyone. If you become aware that your username and/or password have been compromised you agree to notify us promptly so that we may provide you with a new username and/or password.

Permitted Use of this Website: You may only use this website for lawful purposes. By accessing any part of this website you agree that you will not use this site in any way that is unlawful or fraudulent, or will in any way breach local, national or international laws or regulations, or in any way that will interfere with, disrupt, harm or restrict the use of this website, its materials or products by others.

Orders, Payment Processing and Fulfillment: Orders placed through visiting this website will be processed and fulfilled by our eCommerce product Distributors: FastSpring or Platform Purple (hereafter known as Distributors), as indicated on the product pages, and are subject to FastSpring or Platform Purple’s Terms of Sale and Privacy Policies. They are authorized resellers for Alexander Creative Media products and act as the Merchant of Record for your purchase.

Pricing: Prices shown on relevant pages of the website (and availability of specific products) are subject to change by posting new prices or notification of availability at any time. Prices displayed on the website are in USD (the local currency of our Distributors) and may convert to your local currency, if supported, and may add any applicable sales taxes/VAT during the checkout process if required. List prices are set in consideration of comparable products by other manufacturers. We may commonly discount products at prices lower than List Price, and for any given product, no sales may have occurred at List Price. Please note that use of the website may be subject to data charges imposed by your internet or mobile device provider and you will be solely responsible for payment of any such charges.

Returns and Product Support: Returns are subject to FastSpring or Platform Purple’s Terms of Sale. Because it is not possible to physically return a digital download, returns cannot be accepted once a product has been downloaded from your account. If a digital download file authored by Alexander Creative Media is determined to be faulty and cannot be successfully downloaded and opened on any device, Alexander Creative Media will endeavour to repair or replace the file, or if this is not possible or practical, a full or partial refund based on the purchase price may be given. All support requests on digital download products must be submitted in writing (see Contact Us at the bottom of these Terms). For products delivered by Platform Purple, please contact their Support Staff at http://platformpurple.com/help

Warranty and Notice of Liability: Every reasonable effort is made to keep the information on this website up to date and correct and to keep the website up and running smoothly and securely. However, neither we nor any third parties provide any warranty or guarantee, either express or implied, as to the accuracy, timeliness, performance, security, availability, completeness, reliability or suitability of the information, products or materials found or offered on this website, or that of our Distributors, for any particular purpose. You acknowledge that such information, products and materials, including pricing, may contain inaccuracies or errors and we and our Distributors expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. We do not guarantee that this website, or any part of it, will always be available or that service will be uninterrupted. We will not be liable to you if for any reason our website, or any part of it, is unavailable at any time or for any period.

Information, products and materials found or offered on this website are provided on an “as is” and “as available” basis without warranty of any kind, either express or implied. It shall be your own responsibility to ensure that any products, materials or information available through this website meet your specific requirements.

You agree that the liability of Alexander Creative Media to you for any reason shall be limited to the amount you have actually paid for products or services you have purchased from us, or for purchases made through our Distributors for which we have received payment. In no event will we or our Distributors be liable for any loss or damage including without limitation, special, punitive, incidental, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or its content or in relation to the products and/or services that we and our Distributors provide. Nothing in this Agreement shall operate to limit or exclude liability for death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by English law.

Links to Third Party Websites: Through this website and its products you are able to link to other websites which are not under the control of Alexander Creative Media and may have changed since publication and no longer be valid. These third-party links are provided as a convenience in good faith and for information purposes only. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. If you decide to access these third-party sites, you do so at your own risk and are responsible for taking precautions to protect yourself from any possible malware (malicious software) and other items of a potentially destructive nature that may be present on such third-party sites.

Linking to Our Site: You may link to our home page or product pages, provided you link to them in a way that is fair and legal and does not damage our reputation or take advantage of it, or cause any negative impact to our site or its users. We reserve the right to withdraw linking permission at any time. If you wish to reference any content on our site other than that set out above, please contact us.

Notice of Copyright and Intellectual Property Rights: This website contains material which is owned by or licensed to Alexander Creative Media, or reproduced with permission from other third-party copyright owners. This material includes, but is not limited to, the design, layout, logo, look, appearance, graphics and other audio/visual media. The content is protected by international copyright laws. All rights are reserved. Any redistribution, reproduction or modification of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts of text and graphics only, and may do so solely for your own personal reference and non-commercial use, provided that all copyright, trade mark and other proprietary notices contained in the copied text and/or graphics is retained. You may make one single copy only and you agree not to distribute, supply, sell, resell, publish or otherwise make available any content in whole or in part that is contained on this website. This permission does not extend to embedded audio or video content.

Trademarks: Alexander Creative Media, Alexander Publishing and/or any other names of products or services provided by us and referred to on our website are trademarks of Alexander Creative Media. All trademarks reproduced on this website, its materials, or products which are not the property of, or licensed to us are trademarks of their respective owners. No use of these or any other trademarks may be made except for the purpose of referring to Alexander Creative Media or its website or products lawfully and in good faith only.

Applicable Law: All our Terms and Policies, and any dispute or claim arising out of or in connection with them, are governed by English law and subject to the exclusive jurisdiction of the English Courts.

Contact Us: If you have any questions about these Terms and Conditions, please contact us by e-mail at sales@alexanderpublishing.com or by postal mail at Alexander Creative Media, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom.